Privacy Policy

At More Property your privacy is important to us and to be compliant with the new General Data Protection Regulation coming into force of 25th May 2018 this Policy explains what data we collect from you and how we use it.

The Backoffice system we use is call Gnomen and they will be GDPR complaint before 25th May 2018.

The information we collect allows us to operate effectively to provide you with the best experience searching for a new property. The information we hold on you is as follows;

As an applicant we hold;

Your contact details including your full name, email address and phone number.

Your property requirements.

History of any viewings you have had with us.

We use the above information to match your requirements to properties that we have available to let or for sale and book in viewings.

If your email address comes back undeliverable or you donít have a viewing booked in at one of our properties over 5 years, then your details will be deleted.

As a tenant we hold;

Your contact details including your full name, email address and phone number.

Your property requirements.

History of any viewings you have been on with us.

A history of all payments made by yourself for rent plus deposit and fees when starting the tenancy.

We use the above information to match your requirements to properties that we have available to let or for sale and book in viewings. Then we keep a history of offers made and accepted on properties. We also use and keep this data to account for payments of rent, deposit and fees paid by you.

We share your contact details data with Goodlord, we use this company for our referencing and tenancy agreements. We also share your data with a company called Tenant Shop this company will inform utilities of your move in and move out dates, and meter readings

We also share your details with your landlord if the tenancy is on a let-only basis.

After your tenancy has ended then we will keep your information for five years and then delete your information.

As a landlord we hold;

Your contact details including your full name, email address, postal address and current contact numbers including landline and mobile.

A list of your properties including photos, certificates and description for when it comes to marketing the property.

Your bank details for making payments online.

A copy of all statements and invoices sent.

All payments made by us for your rent

We use this data to market your property on property portals. We also share your contact details with Goodlord as they compile our tenancy agreements. If you are on a let only agreement, then your contact details will be shared with the tenant moving in. We also share your contact details with a company called Tenant Shop this company will inform the council and utility companies of meter readings of move inís and move outs of tenants. Your details are shared with this company, so they can send you a bill of any days that the property has been vacant.

Once your property has been withdrawn from our system, we will hold your data for five years before deleting all information.

Can you view your data;

Gnomen will allow you to look at your data through our website once you have been given access. More Property will be rolling this out in the next couple of months. Once you have an account with our back-office system then you will be able to amend your details so they can be kept up to date.